Methods
SEPA bank transfer is our preferred method and carries no fee. Credit cards (Visa, Mastercard, American Express) are accepted up to €25,000 through our payment provider — card details never reach our servers.
Reservation and clearance
A watch is reserved the moment an order is confirmed and stays reserved for five working days pending payment. It ships the day funds clear. If payment does not arrive within that window we will contact you before releasing the piece.
Anti-money-laundering
For transactions above €10,000 we are required to verify identity. This means a copy of an official ID and, in some cases, proof of the source of funds. Documents are stored encrypted and used for nothing else.